This Privacy Policy describes how WANYIDA (“we”, “us”, “our”) collects, uses, and shares personal information when you visit wanyida.shop (the “Site”) or contact us for customer support.
1) Personal Information We Collect
We may collect the following categories of personal information:
- Contact information you provide, such as your name, email address, phone number, and mailing address.
- Customer support information, including the content of messages you send to us, and any photos or files you provide for troubleshooting or warranty requests.
- Website usage data automatically collected when you use the Site, such as IP address, device type, browser type, and pages viewed. We may use cookies or similar technologies for basic functionality and analytics.
2) How We Use Your Personal Information
We use personal information to:
- Provide and improve our products and services.
- Respond to inquiries and provide customer support.
- Process warranty, replacement, or troubleshooting requests.
- Maintain the security of the Site, prevent fraud, and protect our rights.
- Comply with applicable laws and regulations.
3) How We Share Your Personal Information
We may share your personal information with:
- Service providers who help operate our Site, provide customer support tools, analytics, or email services.
- Logistics and fulfillment partners as necessary to deliver products, replacements, or warranty shipments.
- Legal or regulatory authorities when required by law, or to protect our rights and safety.
We do not sell your personal information.
4) Cookies and Similar Technologies
We may use cookies or similar technologies to:
- Enable core Site functionality.
- Understand how the Site is used and improve performance.
You can control cookies through your browser settings. Please note that disabling cookies may affect some Site features.
5) Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
6) Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, such as requesting access to, correction of, or deletion of your data. To make a request, contact us at the email address below. We will respond in accordance with applicable laws.
7) Children’s Privacy
Our Site and services are not intended for children under 13, and we do not knowingly collect personal information from children.
8) Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Email: info@wanyida.shop
9) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
